Purchase
Questions
Can I purchase the license in a different name or the name of my company?
Generally, the license will be in the name of the person that has purchased the license key. When checking out, you will see a Comment box. Here, you can provide an alternative name; or if you are purchasing more than one user, a company name (but not an e-mail address).
Alternatively, you can send us an e-mail to change the name if you did not do this at the point of purchase. Please note that a request can only be authorized by the original purchaser, and a license can only be put in a company name if the license is for two or more users.
Link to this answer: Can I purchase the license in a different name or the name of my company?
How do I purchase your software?
Our products are available to purchase online. When you purchase our software, you are buying a license which will remove the watermarks from the trial version. Boxed versions of our software are not available.
To order a single-user license
- Go to the product page:
- Scroll down or click, Buy it, to bring you to the Buy a license key, section.
- Choose a product version and click, Add to Cart.
- Choose Proceed to checkout or Check out with PayPal.
- On the Checkout page, fill out the billing details and add your email address.
- This email address and name you provide will be associated with the license key. To use a different name (i.e your company name) for the license, please add this under Additional Information.
- Choose a payment option and continue to finalize payment.
- Payment complete. Once the payment is complete, your license key will appear on the screen and will be sent to you via the email address you provided. It will also be available in your account, under License Keys.
To order a multi-user license
- Go to the product page:
- Scroll down or click, Buy it, to bring you to the Buy a license key, section.
- Click the software icon – not the Add to Cart button.
- Enter the number of users you will need.
- Click, Add to Cart.
- Choose Proceed to checkout or Check out with PayPal.
- On the Checkout page, fill out the billing details and add your email address.
This email address and name you provide will be associated with the license key. To use a different name (i.e your company name) for the license, please add this under Additional Information. - Choose a payment option and continue to finalize payment.
- Payment complete. Once the payment is complete, your license key will appear on the screen and will be sent to you via the email address you provided. It will also be available in your account, under License Keys.
How can I pay without using PayPal?
Please send an email to [email protected] to inquire about other payment options.
I have purchased a license in the past, do I have to make another purchase in order to get an account?
No. If you’ve ordered a license in the past, you can activate your account by requesting a new password:
- Click the Login button at the bottom of the page.
- Click, Request new password.
- Enter the email address associated with your license. You’ll be sent an email with an activation link.
- Follow the activation link to reset the password.
- Log in with your new password.
If you’re having troubles accessing your account, just send us an email and we’ll get you sorted out.
Do you offer educational licenses?
Pano2VR and Object2VR Student and educational licenses are available upon request. Contact our support team for more information.
Can I get a refund?
Generally we do not give refunds. We do, however, offer a fully functional trial version of all of our software (albeit watermarks on output). We recommend first trying our software to see if it fits your needs before purchasing a license.
Can I use my VAT ID?
Yes! When checking out, enter your VAT ID in the field provided.
You can check the validity of your VAT ID on this site.
Can my client pay for the subscription directly?
Yes. The subscription doesn’t need to come from the account owner. The client can create an account on Gnome Cloud, purchase the subscription, and add you as a user.
Link to this answer: Can my client pay for the subscription directly?
How do I purchase a subscription for Pano2VR?
To purchase a subscription, go to the Pano2VR product page and select the option for subscription. You can choose to pay €30/month or €300/year (excluding VAT).
Link to this answer: How do I purchase a subscription for Pano2VR?
Can I purchase a Pano2VR subscription for my employees?
Yes!
To purchase a subscription for your employee:
- Go to pano2vr.com, click Buy it.
- Under the subscription option, choose Monthly or Yearly and then click Subscribe.
- On the Checkout page, in the right-side column, in the Product section, select Purchase for an employee.
- Enter the employee’s email address that will be associated with the Pano2VR subscription license.
- Once the subscription is paid, an account for the employee will be created and an email will be sent to the employee to activate that account.
- The employee then needs to open Pano2VR and in the Welcome Screen, choose I have a license. Then choose Connect Account. They’ll be asked to log in to the account, if not already logged in and Pano2VR will be activated.
Link to this answer: Can I purchase a Pano2VR subscription for my employees?
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