Object2VR

Questions

Do you have a trial version?

Before you buy our products, we suggest to first download the software and try it. The software is fully functional but will produce a watermark on the outputted images. The Pano2VR Pro trial limits the amount of images that can be imported to 4.

To get the trial version:

  1. Download the product:
  2. Install the product on:
    • Mac: Open the DMG and drag the Pano2VR or Object2VR logo on to the Applications folder.
    • Windows: Open the EXE and follow the installer’s directions.

How do I update Pano2VR / Object2VR?

By default, Pano2VR and Object2VR both check for updates every 7 days. If the update is incremental, it will download and install it automatically (this option can be disabled in the settings). If it is a major release, it will require a manual download and install.

  • A major release/update is an increase in the version number. For example, from 1.0 to 2.0; 2.0 to 3.0, etc.
  • Inter-version updates are incremental versions. For example, from 4.0 to 4.0.1.

NOTE: You do not have to uninstall older versions!

Updating to a major release

For all major releases you will need to download and install the new version. Also, all major releases require a new license, unless you have a subscription.

  1. Download the latest version of Pano2VR by doing one of the following:
    • In Pano2VR or Object2VR, go to Help > Check for Updates. Select, Yes, in the dialog that appears. A browser window will open to Garden Gnome Software’s Pano2VR’s download page. Choose your operating system to download.
    • Go directly to the download page to download the installer.
  2. Install:
    • Mac: Open the DMG and drag the Pano2VR or Object2VR logo on to the Applications folder.
    • Windows: Open the EXE and follow the installer’s directions.
  3. Open the new version. When it opens it will ask you for a license key.
  4. Enter your new license key or use the trial version.
    NOTE: The trial is fully functional and does not time out. All outputs will have distinct watermarks added to them.

Updating to an incremental release

All incremental updates are free (included with your license or subscription) and are simple to install:

  1. Go to Help > Check for Updates. Select, Yes, in the dialog that appears.

    Pano2VR or Object2VR will download the update and will automatically install the new version.

    NOTE: If, Check for updates, is selected in the Settings a dialog will pop up on opening alerting you of the update.
  2. Reopen the software and continue working.
I’ve uploaded my project to my website, but nothing is showing. What’s happening?

Most likely, not all files were uploaded to the server, or they are not located in the same directory. Make sure all the output files are in the project’s folder.

Why does my browser give me the following error: NETWORK_ERR:XMLHttpRequest exception 101?

This error will pop up if the browser does not allow local access to your files for the HTML5 ouput. To avoid this locally (your computer), do one of three things:

  • open the project directly from Pano2VR/Object2VR by clicking the Open output file button, or
  • access the output via the integrated web server (Pano2VR/Object2VR), or
  • upload the project to your web server, or
  • create a desktop application (Pano2VR/Object2VR).

Sometimes, you’ll need to send the project to a client, and they’ll see this error, too. To avoid this issue, simply select, Embedded XML, in the settings for the normal.ggt HTML template.

Why am I seeing a shift in color, white balance and contrast in my outputs?

You are seeing this change because most likely your input image is using a colorspace other than sRGB. Make sure your image is converted to sRGB before importing.

Where is your manual?

You’ll find online manuals in the Documentation section. They are offered in English and provide both video and written tutorials. If you’re looking for a specific topic, use the search box at the top of the page.

What are the system requirements to run Object2VR?
  • macOS 11 and later
  • Windows 10 (1809 and later)
  • Windows 11