Frequently Asked Questions

c Expand All C Collapse All

Gnome Cloud

a

I’ve reached my traffic limit, and my project is blocked. What can I do to fix this?

If you’re hitting the daily or monthly traffic limit, you can upgrade your subscription tier to increase the limit.

To upgrade:
1. Log in to the Gnome Cloud Dashboard.
2. Go to Subscriptions.
3. Then, click Buy more traffic/storage.

Tag: subscription
Permalink
a

What happens with an expired subscription?

If your subscription expires and there are projects uploaded to Gnome Cloud, your projects will be temporarily blocked until you reinstate the subscription.

Tag: subscription
Permalink
a

Can my client pay for the subscription directly?

Yes. The subscription doesn’t need to come from the account owner. The client can create an account on Gnome Cloud, purchase the subscription, and add you as a user.

Tag: subscription
Permalink

Purchase

a

Can my client pay for the subscription directly?

Yes. The subscription doesn’t need to come from the account owner. The client can create an account on Gnome Cloud, purchase the subscription, and add you as a user.

Tag: subscription
Permalink