Licence KEy

Q&A about the latest versions
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Schubi
Posts: 23
Joined: Fri Feb 24, 2023 3:18 pm

Hello Hopki,
I have a "little" licence problem. Three licences were requested and probably delivered. Unfortunately, two licences have been delivered. As it appears, a basic licence and an added user licence. The latter is supposed to contain 2 "seats".
Sounds a bit illogical.
My problem now is that I was able to activate a licence on one computer. On the other two computers, the error message "Invalid licence key" always appears.
I have already tried to copy and paste all the licence variants. It's a bit annoying at the moment.Is there anywhere I can view the licence key retrospectively so that I can see which one has already been issued? Can you help me further, as my colleagues would also like to work with the software.

Yours Sincerely
Schubi
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Hopki
Gnome
Posts: 13029
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi Schubi,
Please write into support@ggnome.com with the e—mail used to purchase the licenses.
We can then look up what was ordered.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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