We have an issue with the compass position in the skin where the pointer is moving out of alignment once the tour is deployed to our website.
Is this something we can adjust in the skin or is this on the web side?
Thanks!
When we are looking at the output in the integrated web server, the compass is fine. Issue with compass position once on site.
Hi,
I presume you are using the Compass components posted by Martin.
I took those and an older one I had and did a quick test and everything seems fine.
Here is the output uploaded to an S3 Bucket: https://p2vr.s3.ap-southeast-2.amazonaw ... index.html
And I did an embed test to see if that had any effect but it was still okay.
https://tonyredhead.com/embedtest
Built in V7 release.
Tony
I presume you are using the Compass components posted by Martin.
I took those and an older one I had and did a quick test and everything seems fine.
Here is the output uploaded to an S3 Bucket: https://p2vr.s3.ap-southeast-2.amazonaw ... index.html
And I did an embed test to see if that had any effect but it was still okay.
https://tonyredhead.com/embedtest
Built in V7 release.
Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
- Hopki
- Gnome
- Posts: 13039
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Hi C.Casares,
Can you post your skin?
It could be a number of things.
Regards,
Can you post your skin?
It could be a number of things.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
I have attached a copy of our skin. And I did not re download the components but that next on my list. I took a compass element from a previous tour skin file we did that is working on the site (site is internal so I cannot share) but that did not fix the problem.
Thanks for any help you can give!
Thanks for any help you can give!
- Attachments
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GG Forum Skin .ggsk
- (1.44 MiB) Downloaded 540 times
- Hopki
- Gnome
- Posts: 13039
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Hi C.Casares,
Using your skin I uploaded a project to the Gnome Cloud and using a Package, uploaded it to a WordPress website, all is displaying without issue.
Who is your host provider?
Can you post your link?
Regards,
Using your skin I uploaded a project to the Gnome Cloud and using a Package, uploaded it to a WordPress website, all is displaying without issue.
Who is your host provider?
Can you post your link?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Thanks for checking in on this, I unfortunately cannot share a link as it is hosted on internal company servers.
Out of curiosity does Pano2VR offer consulting via teams or online or anything? It would be extremely helpful for both our team ( the builders ) and our IT team ( who host ) to get some inside knowledge and optimize our usage of the program.
- Hopki
- Gnome
- Posts: 13039
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
We Garden Gnome GmbH do offer one-to-one via Zoom.
Please e-mail in to support, link below.
Regards,
Please e-mail in to support, link below.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Hey Martin,
Not sure if you remember this thread/issue. We are trying several troubleshooting steps to narrow down the issue but i was wondering, is there any specifics I would need in the Embedded Stylesheet that would shield the tour from the website?
Currently we just have the default in there with no alterations on our part.
Not sure if you remember this thread/issue. We are trying several troubleshooting steps to narrow down the issue but i was wondering, is there any specifics I would need in the Embedded Stylesheet that would shield the tour from the website?
Currently we just have the default in there with no alterations on our part.