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Tour hotspots not working on iDevices

Posted: Thu Dec 07, 2017 12:25 am
by jimiscaro
I just uploaded a tour. All appears correct when locally run and when viewed on the web with my laptop.
All the links function properly. When i look at the tour in an iPad pro or an iPhone X only the first node loads and the hotspots do not appear.

Is there a setting I am missing in production?

Here is the link www.jpivr.com/shop

Thanks
Jim

Re: Tour hotspots not working on iDevices

Posted: Thu Dec 07, 2017 1:41 am
by 360Texas
I think all the hotspot links to next panorama are working quite well. No indication of total hotspots available to visit.

Works good. Thanks for the show and tell.

On Win 10 PC

Re: Tour hotspots not working on iDevices

Posted: Thu Dec 07, 2017 1:48 am
by Tony
I've viewed the link on an iMac in Google Chrome, Firefox and Safari (latest versions) but no hotspots.

I see the radar and the main buttons at the bottom but that it.

No-hotspots.jpg
No-hotspots.jpg (351.96 KiB) Viewed 1714 times

Re: Tour hotspots not working on iDevices

Posted: Fri Dec 08, 2017 8:41 pm
by Hopki
Hi,
Tested on Mac Book Pro and iPhone 7 and I see the hotspots.
Im wondering, if you interrupt the fly-in and it satays in any projection other than Rectilinear then you wont see the hotspots they are only visible in the Rectilinear projection.
Regards,
Hopki

Re: Tour hotspots not working on iDevices

Posted: Fri Dec 08, 2017 11:25 pm
by Tony
I just checked on iPad Air and all hotspots are visible.