Issue: V6b: making changes in html5 output panel causes program to crash

[JPasnikowski]

When I create an HTML5 output, and then try to click on any setting within that output to change them, the program crashes immediately.

[Hopki]

Hi,
What’s your OS?
As much information on your hardware as you can probid.
Regards,
Hopki

[JPasnikowski]

Windows 10 Home 64bit
Intel Core i7 930 @ 2.80GHz 2.79 GHz
24 GB Ram
2x AMD Radeon HD 5800 graphics cards
960GB SSD hard drive, onto which windows & programs are installed
1 TB regular hard drive

I'm also finding that when I export an html tour, I'm getting an empty browser window now. It was displaying properly yesterday.
And the program is crashing a lot for a variety of reasons.

[Hopki]

Hi,
Are the 2x AMD Radeon HD 5800 in crossfire mode?
Have you made sure that the drivers are up to date on the ATI website?
Also whats your memory hint size set to as found in the settings.
Also is image cache location on the SSD, if fact have you changed any settings?
Download our desktop app to see if the output folder opens ok.
Regards,
Hopki

[JPasnikowski]

The Radeons are not in crossfire mode as I am using 5 monitors (It will only let you use the output from one card in crossfire mode).
Drivers
Memory Hint size is 12287MB
Image cache locatios is on the SSD (c:). I haven't changed any of these settings.
I tried to open an html file generated by pano2vr, and I got an empty white box.

I'm starting to wonder, for some of these issues, if there's something Windows has done behind the scenes...

[Hopki]

Yeah, not having any other reports of this so it does sound like a local problem.
Your output folder, are all the files there and are there tiles in the tiles folder?
can you make a low res single node project and then upload the folder?
Regards,
Hopki

[JPasnikowski]

So, I wiped my computer clean and reinstalled everything from scratch. So far, this and a couple issues have cleared up. Unfortunately, I have no idea what it was that caused the problem in case someone else comes across this post, but a system wipe did the trick.

[Hopki]

Hi,
Thank you for the feedback, extreme but hay, if it works.
Regards,
Hopki