Problem mp4 in different browsers

Q&A about the latest versions
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EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Hi,

I'm testing an animation with inside a video mp4.

In Chrome, Firefox and Safari (on Win, Mac or Linux) is all ok, more or less.

My problems born when I try to Explorer and Edge, video is extremely "pixel".

There's someone that meet this problem ?

Other problem is on mobile, where is not possible to see mp4 into pano.

( Sorry for my bad english )
Last edited by EMMA on Fri Feb 16, 2018 11:51 am, edited 2 times in total.
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

In the inspector of browser, I see this:


element {
max-width: none;
pointer-events: none;
position: absolute;
left: 960px;
top: 227.5px;
width: 100px;
height: 100px;
transform-origin: 0% 0% 0px;
visibility: visible;
transform: perspective(219px) translate3d(0px, 0px, 219px) rotateZ(0deg) rotateX(-5.09002deg) rotateY(162.7deg) rotateY(-523.88deg) rotateX(0.1deg) translate3d(0px, 0px, -50px) rotateZ(0deg) rotateY(0deg) rotateX(0deg) translate3d(-50px, -50px, 0px);
}

Video is reduced from ggnome in 100px and after trasformated.
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Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Do you have a link to the panorama as this sounds a bit odd.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Here link:

https://www.luke04.com/ggnome/

Result change with different OS ( Apple, Win, Linux, mobile or not ) and browsers
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

I see that also in Edge the problem exist.

:(
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Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
I tested with Edge and IE11 and see the same thing.
Can I ask you to send in your project to support@ggnome.com.
So Pano, p2vr file and video.
I can then test oared and have something for the dev's to look at.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Hi,

I send project file .zip with wetranfer to support
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

I tested on:

Win7 and Firefox video ok.
Win7 and Chrome video ok.
Win7 and IE11 and video work not good with big pixels (low low resolution)
Win10 and Edge and video work not good with big pixels (low low resolution)
Linux + Chrome video ok.
Linux + Firefox video ok, but not at the end. Last frame is big pixels and in left and right there're line create from pano.
Smartphone Android + standard browser (Internet App), video ok.
Smartphone Android + Chrome, video don't start.
IphoneX video don't start.
Iphone7 video don't start.
User avatar
Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
It was found to be the MP4 encoding.
Which software did you use?
I would recommend using HandBrake to encode the video to Web.
Use preset iPad then you can change your video size and make sure you set for Web, this helps the video stream.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Hi Hopki,

But have you seen that work?
Because I try to encoding with Handbrake ( Presets List: iPad ), but result is the same.

Result is online at the same link.
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Little step.

I've resolved problem about a big pixel, l'output from project was 100x100 instead of 1080x1080.

Remain always to resolve about on browsers and OS.
EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Hi,

I've resolve almost anything !!

I think it's unsolvable for Iphone.

A question: How can I put button play/pause on video, exactly like this https://ggnome.com/samples/pano2vr_5/blacksmith/?

Thanks
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