music start paying from begining when click i hoptspot

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360views
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Joined: Tue Jun 06, 2017 2:31 pm
Location: Johannesburg
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hi can someone help with sound:
i added a music to play all the way in the tour loop= 0
i added buttons to stop the music but when i click on the next hotspot the music start from the begining shy ?
when i press stop music should stop all the way through.
can someone help..
ALahode
Posts: 26
Joined: Thu May 12, 2016 4:45 pm
Location: Bielefeld, Germany

Hi.

As a workaround in the skin editor: Try to set the volume=0%.

Regards.
André
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Hopki
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HI,
Set the BG sound to loop -1.
Then add the action to the play pause button, Player Init, Play Media, BG sound loop 0.
When the pano loads the player init will start the sound.
But as the default was not to play, the play pause button will work.
Regards,
Hopki
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Ollie
Posts: 22
Joined: Thu Feb 06, 2014 3:42 pm

I'm also having an issue with background sound, I want it to start playing when the tour loads, but it won't start playing until the first node has been clicked to move through the tour.

I've tried combinations of -1,0,1 in the loop, and an element in the skin having the Viewer Init, Play media etc, but it won't start as the tour loads.

Any ideas?
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Hopki
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Hi Ollie,
This is device dependent.
Example iOS will not allow auto start of sound so we use a trick called first touch, so when it opens no sound but the first time you touch the screen it will start to play.
On a computer it will start to play on open.
Cheers,
Hopki
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Ollie
Posts: 22
Joined: Thu Feb 06, 2014 3:42 pm

Hi Hopki,

I can't seem to get the autoplay even on a computer, not sure if it's because i'm using Safari?

The tour is at https://www.so-visual.co.uk/portfolio/tp-systems for reference, the options at the beginning load different versions to get it fullscreen on iOS.

Thanks.
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Hopki
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Hi Ollie,
Ahhh, yes Safari and Chrome will not allow auto start of audio, well Chrome will after it has learnt that you want sound.
You are better to add a splash screen welcoming the viewer and on close to start the audio.
This would then work on all devices.
You could also say start tour with sound or start tour with out and have the relevant actions in the splash screen.
Regards,
Hopki
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If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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