Problems with Chrome Browser on Macs

Q&A about the latest versions
Post Reply
User avatar
Ulli
Posts: 38
Joined: Tue Mar 29, 2016 4:04 pm

Hi there,
I have created several tours onmy panorama site and just experienced problems with Chrome for Mac in viewing the panorama tours.
Help is highly appreciated. If you are using chrome browser please click at the link and then choose a project from the list (klick on Pictures or links on the page).

http://panorama-tour.eu/projekte.html
Panos are not loaded correctly, triangles floating everywhere.
The problem persits also while playing tour from other website, so its not a hosting problem.
No problem with Firefox or Safari. Could not check with internet explorer.
Tours created with Pano2VR Pro 5.1 under macos sierra 10.12.1-6
Any suggestions?

Thank you very much.
Ulli
User avatar
Hopki
Gnome
Posts: 13026
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

HI Ulli,
Im on a Mac and with updated Chrome, your site opens ok for me, I have tried a few and all good.
Can you post a screen shot with what you see.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
User avatar
Ulli
Posts: 38
Joined: Tue Mar 29, 2016 4:04 pm

here screen video after 10sec comes the main issue. I have this also on my imac, not only macbook.
Attachments
screenshotmacbook.mp4
(9.52 MiB) Downloaded 158 times
User avatar
Hopki
Gnome
Posts: 13026
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

HI Ulli,
Here is what I see on a MacBook Pro (Retina, Mid 2012) and Chrome.
ScreenFlow.mp4
(4.44 MiB) Downloaded 144 times
Can you give me some more information about your Chrome installation, version etc.
This looks like an old issue people got with old browser, not saying this is the case here.

As much information about your Mac/s and browser.
Can I confirm as you mention Chrome all other browsers are ok?
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
User avatar
Ulli
Posts: 38
Joined: Tue Mar 29, 2016 4:04 pm

Hi Hopki,

as it looks like it was an update problem. Chrome never reminded me of updating, i thought this was automatically done in the background. After updating it went as it should be.

Your help is very much appreciated!! I Will check my macbook, and let you know.

Regards

ulli
User avatar
Hopki
Gnome
Posts: 13026
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi ulli,
If you could let me know with regards to the MacBook that would be great.
Cheers,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
User avatar
Ulli
Posts: 38
Joined: Tue Mar 29, 2016 4:04 pm

Hi Hopki,

same with Macbook, after update everything is ok :)))

Once again, Thank you very much!

Ulli
User avatar
Hopki
Gnome
Posts: 13026
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Thanks for letting me know.
Cheers,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Post Reply