Black screen in Chrome and Safari

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MEC
Posts: 10
Joined: Thu Jun 01, 2017 7:59 pm
Location: Delft

My output (HTML5) is giving a black screen in chrome and on my mobile devices in Safari.
Skin and nodes are loaded and working, but doesn't show the spherical pano.

Please help to make this thing work.
Any suggestions are much appreciated.

Thanks in advance.
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Tony
Posts: 1341
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Location: Adelaide, South Australia
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Hi,

Do you have a link to the project?

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
MEC
Posts: 10
Joined: Thu Jun 01, 2017 7:59 pm
Location: Delft

Hi Tony,

Unfortunately it's not possible to send you a link because of confidential material.
Any suggestions though?
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Tony
Posts: 1341
Joined: Mon Feb 15, 2010 6:54 am
Location: Adelaide, South Australia
Contact:

Hi,

If you are loading and seeing all the skin elements and not the panorama it may be an issue with the path to the folder of images that make up the panorama. I'd double check the path and see if that's okay. Otherwise without seeing the project it's a bit hard to track down the issue.

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
MEC
Posts: 10
Joined: Thu Jun 01, 2017 7:59 pm
Location: Delft

Yes, that would make sense.
But, if there is a path issue I would expect problems in FireFox and IExplorer as well (?).

please find output folder of my project in zip file below:
output.zip
(761.36 KiB) Downloaded 199 times
please let me know if you have found the problem.

thanks again,

Seger
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Tony
Posts: 1341
Joined: Mon Feb 15, 2010 6:54 am
Location: Adelaide, South Australia
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Hi,

Loading the file into Chrome shows the following issues in the Javascript console.
Image

but it didn't seem to be an issue in Safari.

You might want to take a read of this post viewtopic.php?t=9336 and then review the information on the integrated web server at http://ggnome.com/wiki/Integrated_Web_Server. As an alternative for you the Package Viewer could provide a solution https://ggnome.com/ggpkgviewer

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
MEC
Posts: 10
Joined: Thu Jun 01, 2017 7:59 pm
Location: Delft

it's working in chrome!
unfortunately it's not working in safari on my mobile devices.
any tips?
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