iPhone loads tour but is unresponsive
-
- Posts: 12
- Joined: Tue Apr 05, 2016 4:50 pm
I have numerous tours I've created, and I've noticed that they all are having problems on iPhones. I don't have the problems on my android devices or on a desktop pc. An example of this can be found here: http://skarpo.lebweb.io/properties/phoenixville-house/. Again, it only seems to happen on iPhone. Any ideas? I have js minification on the site, could that be causing the issue?
- Hopki
- Gnome
- Posts: 13005
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Hi,
This is a know issue, we knew that iOS 10.3.1 would brake our outputs so this was fixed in Pano2VR 5.1.
To this end make a quick project in 5.1 then copy the pano2vr_player.js to the folders of the broken panoramas.
That should get you going.
Regards,
Hopki
This is a know issue, we knew that iOS 10.3.1 would brake our outputs so this was fixed in Pano2VR 5.1.
To this end make a quick project in 5.1 then copy the pano2vr_player.js to the folders of the broken panoramas.
That should get you going.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
-
- Posts: 12
- Joined: Tue Apr 05, 2016 4:50 pm
I'll give this a try, thank you for getting back to me.