Black screen

Q&A about the latest versions
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RCacho
Posts: 4
Joined: Tue Apr 18, 2017 4:15 pm

Hello,

I am using the trial version before take a decision about which software I purchase to make virtual tours. I made a test with a panorama shooted with the smartphone and it worked fine. But today I have tested with my new Ricoh Theta and when I make the output file (html 5 or flash) I get a black screen.


How can I solve this? I use ubuntu.

Best regards
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hiv360
Posts: 111
Joined: Thu Aug 16, 2012 2:50 pm
Location: Grodno, Belarus
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try Firefox
RCacho
Posts: 4
Joined: Tue Apr 18, 2017 4:15 pm

the same with firefox :-(
RCacho
Posts: 4
Joined: Tue Apr 18, 2017 4:15 pm

and the same publishing in wordpress

https://etikalia.com/realidad-virtual/2 ... 19/prueba/
IronWagen
Posts: 47
Joined: Mon Nov 30, 2015 4:34 pm

Do you have a skin for the tour? Sometimes the screen goes black if the skin has some faulty actions or function calls for example. Sometimes the "evaluate" option for a textbox also does this.
RCacho
Posts: 4
Joined: Tue Apr 18, 2017 4:15 pm

Thank you. I have tried without skin and with simplex.ggsk and i get the black screen.
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Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Does the tour work out of Wordpress?
Can you send your ggpkg and ill test in my test site.
Regards,
Hopki
Garden Gnome Support
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https://ggnome.com/wiki/documentation/
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