Error Message about a file attribute

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Westlake
Posts: 27
Joined: Wed Aug 09, 2017 12:42 pm

I have two files that displays the error message, "GGPKG_PLUGIN_ERROR_FILE_ATTRIBUTE" instead of the Pano2VR file. This is a new development today, I have successfully published several Pano2VR files without problems.
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Hopki
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Hi,
Moving this to the correct forum.
A bit more information is required, whats your website, Wordpress, Joomla?
Has your website updated and now longer works?
Can you create a new post and add one of the existing panos in the media folder to it?
As much information as possible so we can help
Regards,
Hopki
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Westlake
Posts: 27
Joined: Wed Aug 09, 2017 12:42 pm

Sorry for the lack of detail, I should have been more explicit:

It's a Joomla site, the site is working well.

Page with tour showing as intended:
http://skateparktour.ca/site-map/articl ... k-delta-bc

Page generating error message:
http://skateparktour.ca/site-map/articl ... 209-sylvan
code used: {ggpkg file=“SylvanLakeVR"} (file name is correct and was uploaded using Joomla)


Test page shows the same 2 files, both working!
http://skateparktour.ca/news/site-news/534-pano2vr-test

code used - working example: {ggpkg file="LadnerVR"}

code used second example:{ggpkg file="SylvanLakeVR"}

HTML on page that is not working:
<h2>Skatepark Tour  </h2>
<p>{ggpkg file=“SylvanLakeVR"}</p>
<p> </p>
<h4>Skatepark Photos</h4>


The file is not the problem, and the code looks the same on all of the tours, I'm obviously making a small mistake somewhere that I can't see!
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Hopki
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Hi,
So the package works in a different page but not the one you want ?
Are you using the same embed code string in both pages?
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Westlake
Posts: 27
Joined: Wed Aug 09, 2017 12:42 pm

Even though the looked exactly the same, in both modes, all pages are working now after I retyped the embed code string. If it happens again I will retype the embed code first, before starting a thread,
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Hopki
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Hi,
You will probably not be surprised to know that the biggest culprit is formatted quotes otherwise know as speech marks.
If you type out the embed string in a word processor first the chances are the characters will get formatted which will brake the string.
Just retyping the quotes would of probably fixed the issue.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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360Texas
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Yes, word processors like Word Pad and MS Word will break the code because formatting the text in background. IF you need straight ASCII character TEXT for coding use a TEXT editor.

We use NOTEPAD in Win 10 for straight ASCII text for coding.
Dave
Pano2VR Forum Global Moderator
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Westlake
Posts: 27
Joined: Wed Aug 09, 2017 12:42 pm

Thanks Hopki & 360Texas, good information to know!
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