SVG files displaying as black boxes in skin editor

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KrisMaz
Posts: 22
Joined: Mon Aug 03, 2009 7:43 pm

Hello!

I am currently running version 5.2.2 pro. I opened a project today that I had created a month ago and found that the SVG elements in the skin editor were now displaying as black boxes. I re-output the site and everything worked as expected--the SVG elements displayed properly. I wondered if it might be a bug in the current software version, so I rolled Pano2VR back to a couple different versions which gave me the same result. I'm including a screen capture of the skin editor displaying the SVG elements as solid black boxes. I sure hope I'm not overlooking the obvious, but if anyone can offer some guidance it would be most appreciated!

Many thanks,
Kris
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SVG elements displaying as black boxes in skin editor
SVG elements displaying as black boxes in skin editor
SVG Elements displaying as black boxes.JPG (116.61 KiB) Viewed 3128 times
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Tony
Posts: 1341
Joined: Mon Feb 15, 2010 6:54 am
Location: Adelaide, South Australia
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Hi Kris,

Can you post one of the .svg files so I can look at the code in it or alternatively post the code here.

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
KrisMaz
Posts: 22
Joined: Mon Aug 03, 2009 7:43 pm

Hi, Tony--

I zipped four of the SVG files that are displaying as black boxes in the skin editor. What is strange is that when I worked on this site a month ago, the boxes displayed properly in the skin editor.

Here is the first room of the tour I am building where I ran into this problem:
www.launchfilm.com/lakefront4

As you can see the SVG files are exporting properly--they just don't display properly in the skin editor.

Thanks for your help!
Kris
Attachments
SVG files - displaying as black boxes in skin editor.zip
(66.08 KiB) Downloaded 131 times
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Tony
Posts: 1341
Joined: Mon Feb 15, 2010 6:54 am
Location: Adelaide, South Australia
Contact:

Hi Kris,

When I added the files from the zip to a skin I had the same issue. Just wondering what program you initially created the SVG's in?

To fix the issue I opened them up in Adobe Illustrator CC 2018 and saved them back out and they worked as expected.

In Canvas.jpg
In Canvas.jpg (485.91 KiB) Viewed 3104 times
Here is the output settings from Illustrator.

SVG-Illustrator-Save-Settings.jpg
SVG-Illustrator-Save-Settings.jpg (138.91 KiB) Viewed 3104 times
I've updated the ones you sent and zipped them back up.

SVG-Updated.zip
(64.82 KiB) Downloaded 156 times
cheers,

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
KrisMaz
Posts: 22
Joined: Mon Aug 03, 2009 7:43 pm

Hi, Tony--

I didn't create the SVGs, but I do believe they were created in Illustrator.

I placed your updated versions in the skin editor and, voila! -- they work!

I'll circle back to the designer who supplied the files and share what your input. Thanks so much for your help!

Enjoy your weekend!
Kris
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Tony
Posts: 1341
Joined: Mon Feb 15, 2010 6:54 am
Location: Adelaide, South Australia
Contact:

Hi Kris,

Glad I could help.

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: https://tonyredhead.com - https://redsquare.com | Pano2VR Tutorials: https://tonyredhead.com/pano2vr | instagram: https://www.instagram.com/tonyredhead/
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