Sorry, I don't know what the carousel is.

I can see it in the Street View Browser on Pano2VR. Is that it?

No - to be honest, I didn't realise you had to.

In the past, when the tours were done using Google's own system, a new tour just replaced the old one.

How can I remove an old tour, bearing in mind I didn't do the original?

I've also raised an issue with Google this afternoon.

I uploaded it to Street View on Friday, but it's still showing the old tour.

Is that normal for it to take 3 days or more to change?

I've managed to get it to connect now and the tour is uploading as I type.

It was something to do with the firewall, which I've now tweaked.

Yes, I can open the tour map and see the Google view of the premises.

I have a firewall running, but it's allowing Pano2VR access to the internet. In fact, the other day I updated to the latest version of Pano2VR.

I'll PM you my account email.

I am trying to upload a tour to my Google Street View account, but when I try to upload the project, using the cloud and green arrow button, I get an error message. I've signed into my Google account to allow access to Pano2VR but it still doesn't work. I seem to be going around in circles. See atta...

I've watched the Export to Google Street View, but I'm still struggling. I think - or assume - that I've missed a step. I've started a project, imported all my panos and logged into my Google account. Should the next step be to set all the hotspots - after which we can follow the instructions in the...

Thanks, Christoph - got it now!

In the latest update, you've added Map Labels. 'By default the feature is turned off. To turn it on, go to Pano2VR Preferences or Settings → Advanced → Show map labels in tour browser and map.' I can't see it anywhere in Preferences. Also, where exactly are the Settings? I can see Viewer Settings, b...

I'm editing a tour that was published a few months ago on Google Street View, but which jumps all over the place (it didn't when I moderated it). I'm about 4 minutes into the 'Exporting to Google Street View' video, at the stage of setting the Tour Map. Unfortunately, I can't change the start pano f...

Thanks - I've sent you a PM with the support package.

I've followed the tutorial (https://www.youtube.com/watch?v=G8P02bE_XJU), but when I view my finished project in HTML5, I only see the first pano, which doesn't have any hotspots for me to progress. (Needless to say, I did create them, as per the tutorial.) I'm using the latest version (Pano2VR 5.2)...

Thanks, Dave. I'm using Chrome on a Mac, using Sierra 10.12.3. The panos themselves were generated in PTGUI. Each JPEG pano is around 60MB. I'm viewing it locally. The .p2vr file that I'm launching is inside a folder of the panos, but outside the 'output' folder (which is also inside the panos folde...

I've just completed my first tour for a long while, using the new interface.

I've followed the instructions on how to add hotspots and they appear at the production stage, but not at the output (HTML5).

What am I doing wrong?

Sorry, very basic question, but I don't know how to add a menu bar (with links) and scrolling images to a 360 virtual tour.

Can it be done on Pano2VR Pro?

I'm just trying to add the finishing touches to my first virtual tour.

I've searched the forums without success.