Full-screen HTML5 crashes FireFox

Q&A about the latest versions
Post Reply
Howard
Posts: 209
Joined: Wed Jun 03, 2009 5:58 am

The latest version of FireFox on the Mac (v. 28) seems to crash when a Pano2VR (4.5beta2 pro) HTML5 "full-screen" button is pressed. See:

http://www.allaroundnevada.com/wp-conte ... ablet.html

This does not occur in either Safari or Chrome.
Anyone else find this happening?
User avatar
360Texas
Moderator
Posts: 3684
Joined: Sat Sep 09, 2006 6:06 pm
Location: Fort Worth, Texas USA
Contact:

With Win 8.1 and IE 11,

The map does a good job of toggling larger/smaller when you click on the 'fullscreen' button. First panorama I think is a truncated spherical. Hotspots seem to work well, but no crash.

Note the full screen [[]] button seems only to make the map to toggle larger/smaller. The fullscreen button does not seemed to affect the browser window image.
Dave
Pano2VR Forum Global Moderator
Image
Visit 360texas.com
Howard
Posts: 209
Joined: Wed Jun 03, 2009 5:58 am

Hi Dave,

Would you please try this with your system, the Flash version. It's the exact same skin:

http://www.allaroundnevada.com/wp-conte ... index.html

Thanks!
User avatar
360Texas
Moderator
Posts: 3684
Joined: Sat Sep 09, 2006 6:06 pm
Location: Fort Worth, Texas USA
Contact:

Yes, Win 8.1 and IE 11 browser toggle full screen works as expected... fullscreen toggles to full monitor width (not full browser window). And the (M)map button does hide and show as expected.

Ok... so since you made both HTML5 and FLASH and are using the same skin properties for full screen are the same, what toggle action and target are you using ?

Like actions and targets for:

Mouse Click
Mouse Enter
Mouse Leave
Dave
Pano2VR Forum Global Moderator
Image
Visit 360texas.com
Howard
Posts: 209
Joined: Wed Jun 03, 2009 5:58 am

Thanks, Dave.

The actions attached to the full screen button are:

mouse click: toggle full screen; no target

mouse enter and mouse leave change the element alpha; target: $self
User avatar
360Texas
Moderator
Posts: 3684
Joined: Sat Sep 09, 2006 6:06 pm
Location: Fort Worth, Texas USA
Contact:

Ok...might be an issue between Mac Firefox 29_b_? on a Mac desktop? OS7, or smaller memory idevice.

I suspect your reference to 'Crash' means you had to cold boot the device to recover.
Dave
Pano2VR Forum Global Moderator
Image
Visit 360texas.com
Howard
Posts: 209
Joined: Wed Jun 03, 2009 5:58 am

I suspect your reference to 'Crash' means you had to cold boot the device to recover.
Nope. Just had to force-quit FireFox, as it was "unresponsive;" not the computer (MacBook Pro).

I'm troubled by the fact the the HTML5 "full-screen" button didn't seem to work for you in IE. I must try this myself on a Windows machine when I get to my lab today.

Thanks for looking at this!

Howard
User avatar
Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Yet another browser update brakes things...
Thomas is looking at the fullscreen issue but the following may also help.

There's is a problem with the cube faces falling apart with the latest release of Firefox, this is related to the Graphics card and settings of Firefox.
If you have a quick graphics card then make sure you have hardware acceleration selected.
If your card is not so quick make sure that WebGL is also selected, however Its better to have both selected in any case.

Check if hardware acceleration is selected:
OS X: Firefox => Preferences => Advanced => Use hardware acceleration when available
Windows: Firefox => Options => Advanced => Use hardware acceleration when available

Check if WebGL is selected, for both OS X and Windows:
Type the following in the address bar,

Code: Select all

about:config
Then click "I'll be careful, I promise!" (at your own risk)
Then in the search field enter: webgl
Find: webgl.disabled and make sure the vale is false.

If you have old hardware or your driver does not properly support webgl then the above will not make any difference.
We are looking into this but I have found the above helps.
I have a Mac Book Pro running Bootcamp with Windows 7, and hardware acceleration selected the pano is ok, with it off the cube faces full apart or the wrong cubes are seen.

If you find this helps it would be good to know.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Howard
Posts: 209
Joined: Wed Jun 03, 2009 5:58 am

My OS X Firefox is set to use hardware acceleration
My Webgl.disabled is set to false.

My FireFox still crashes when I hit the HTML5 "fullscreen" button.

This only occurs with FireFox. Safari and Chrome work properly with the HTML5 fullscreen.
User avatar
Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi Howard,
Yeah, as said Firefox broke this, Thomas was looking into it yesterday.
Need to find out weather we fix it or they do!
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Howard
Posts: 209
Joined: Wed Jun 03, 2009 5:58 am

I removed the full-screen button on the HTML5 version in this finalized page. But it's still available for testing at the link in my first post on this.

http://www.allaroundnevada.com/salvation-mountain/
redlocktree
Posts: 11
Joined: Mon Jul 01, 2013 3:17 pm

Are there any developments in fixing the crash?
User avatar
Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Thomas has fixed this for the next version, this was actually a bug in Firefox but as they still have not resolved it in V29.0.1 Thomas has come up with workaround.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Post Reply